Existing Customer Services
Are you part of the UPG family already? We’re so glad you’re on board!
Check out all the services we offer to our existing customers.
Delivery & Payment Options
We offer the products and services propane customers want and need including a variety of payment and delivery options.
Find out moreAutomatic Delivery
The most worry-free and cost-effective delivery system for a propane customer is Automatic Route Delivery.
Our state-of-the-art tracking system monitors weather conditions and calculates your individual gas usage to determine when your tank needs to be filled.
Find out moreWill Call Delivery
Another option for delivery is Will Call service for those customers who want to monitor their own propane usage.
As a Will Call customer you are responsible for calling us to have propane delivered. We require a 10 working day notice for delivery, so please let us know when the tank gets to about 30% full. Special trip charges and other fees may be incurred if a Will Call customer has an out of gas situation or if we have to make a special trip to accommodate their fill.
The best way for a customer to avoid extra charges is to be on Automatic Route Delivery … let us take care of the worries.
Find out morePaperless Billing
Our paperless billing service allows you to access all your details in a matter of seconds.
E-statements and invoices are not only quick and easy, but they also reduce paper waste and eliminate the need to recycle envelopes and bills.
Find out moreNew Customer Referrals
Want to refer a friend? We love that idea—and they will, too! For every qualified referral, we’ll thank you by adding a $50 credit to your UPG account.
New customer referral form
