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Existing Will Call Customer Delivery Request

DO NOT USE THIS FORM FOR EMERGENCIES

If your tank gauge reads 5% or lower, it is considered OUT OF GAS. Please contact our office by telephone immediately for assistance.

A will call customer experiencing an out of gas situation may incur additional fees. Please familiarize yourself with our Will Call Terms & Conditions.

Attention COD Customers: We require payment at the time of order. Do not use this form, but call our office to schedule your delivery.

Your Customer ID can be found on your statement.

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District
First Name*
Last Name*
Customer ID (from statement or invoice)*
Email*
Phone Number*
Is this a mobile number?*
What is your preferred method of contact?*
Address Line 1*
City*
State*
Zip Code*
Please select the UPG location that services your account:*
Locations*
Tank Size*
Current Gauge Reading*
Gallons (if less than fill – minimum 250 gallons)
PLEASE NOTE: If you answer ‘Yes’ to any of the following questions, a leak check is required and you must call our office between 8:00 am and 4:30 pm Monday-Friday to schedule your delivery.
Have you made any alterations or modifications to your propane system since our last delivery?*
- Yes
- No
Have you installed, removed or changed any appliances since our last delivery?*
- Yes
- No
Are you aware of any uncapped gas lines or other issues with your system?*
- Yes
- No
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How did you hear about us?*
Additional Information
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Request an Upgrade to Automatic Delivery Service

To avoid the inconvenience, safety issues, and additional charges that occur during an Out-of-Gas situation, we encourage all Will Call customers to consider upgrading to Automatic Delivery.

Upgrade today!

WILL CALL TERMS & CONDITIONS

We want to keep your home comfortable all year long.

During the busy winter heating season, weather and high demand can impact delivery times, so it is best to allow up to 10 business days to help ensure you never run too low during the colder months.

As a Will Call customer, please be aware that running out of propane require additional steps for your safety, including a mandatory leak check and re-lighting of pilots. These services must be completed while someone is home.

If an Out-of-Gas situation occurs, expedited delivery—such as Same-Day, Next-Day, or After-Hours service—will result in additional charges and is subject to availability. Availability may vary depending on weather, demand, and routing constraints.

Will Call delivery terms and related charges are subject to change without notice.