Moving into a propane powered home?
Setting up service is easy. Fill out the form below and one of our customer specialists will contact you to set up your account and your complimentary safety inspection.
Moving Made Simple
Moving comes with plenty to think about, but your essential services shouldn’t be one of them.
From your first appointment through to ongoing support, we’ll guide you through the process, answer your questions and help ensure everything is set up correctly from day one.
What you can expect:
✔ Dedicated support from our team
✔ Expert guidance throughout the process
✔ Clear communication at every stage
✔ Flexible plans to suit your needs
Tell us you’ve moved
Setting up service is easy. Fill out this form or contact our office directly and one of our customer specialists will set you up.
Moved into a home that we supply?
Call the local office or fill out the form
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For Customers Moving INTO a Home
Please contact us before or shortly after closing to establish service in your name. We’ll walk you through the setup process and answer any questions about the system or delivery schedule.
Typically, we will need:
- Property address
- Closing or move-in date
- Contact information
- Billing information
- Appliance information (if available)
In many cases, yes. Remaining propane is often negotiated between the buyer and seller during closing.
In most cases, yes — however, some situations may require:
- An account setup
- Safety inspection
- Leak check
- Service interruption inspection
Our team can explain any requirements specific to your property.
Depending on the situation, an adult over 18 may need to be present for certain inspections or service visits.
If the tank has run out of gas or lost pressure, a leak check and system inspection may be required before service can safely resume.
Automatic Delivery (Keep Full)
- We monitor usage and schedule deliveries automatically.
- Helps reduce the risk of running out of gas.
- Tank monitors may be available in some areas.
Will Call Delivery
- You monitor your tank level and contact us when fuel is needed.
- We typically recommend ordering around 30%.
For Will Call customers, we recommend placing an order when your tank reaches approximately 30% to help avoid delays or running out of gas.
No problem! Our team is happy to explain:
- Tank ownership
- Tank gauge readings
- Appliance usage
- Delivery options
- Safety information
- Billing plans and pricing programs
Yes, in many cases we can coordinate account setup around your closing timeline.
Charges are typically the responsibility of the active account holder until service is transferred or finalized.
Our Customer Care Team is happy to help guide you through the process and make your propane transition as easy as possible.
If your new home is within our service area, we’d love the opportunity to continue serving you.