Moving out of your propane powered home?
We’re here to help make the process simple. Complete the form below to let the UPG team know about your move, and we’ll guide you through the next steps for your propane service and tank arrangements.
Moving Out? Here’s Why You Need to Contact Your Propane Provider
Whether you own your tank or lease one from us, notifying us before you move helps:
✔ Ensure accurate final billing
✔ Avoid future charges on your account
✔ Coordinate service for the new homeowner
✔ Prevent delivery interruptions
✔ Assist with tank ownership and propane transfer questions
✔ Make the moving process easier for everyone involved
The earlier you contact us, the smoother the transition will be.
Tell us you’re moving
Call your local office to transfer service, pay any final balance, or close out your propane account. Alternatively, fill out this form and one of our trusted advisors will contact you.
Moved into a home that we supply?
Let us know here and we’ll help you get set up
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For Customers Moving OUT of a Home
Please contact us as soon as possible to let us know your move-out date. This helps us coordinate final billing, account updates, and service transfer information for the new homeowner.
We recommend contacting us at least 7–14 days before closing or your move-out date whenever possible.
No. The new homeowner will need to contact us directly to establish service in their name. We can help make the transition as smooth as possible once we receive the appropriate information.
Helpful information includes:
- Your move-out or closing date
- Property address
- Forwarding address
- Best contact number
- Buyer or realtor contact information (if available)
This depends on tank ownership and your sales agreement.
In many cases:
- The propane remaining in the tank is negotiated between the buyer and seller during closing.
- Your closing attorney or realtor may help coordinate reimbursement for remaining propane.
We recommend discussing this during the home sale process.
Yes. Once your account is finalized, you may receive:
- A final invoice for remaining charges, or
- A refund if there is a credit balance on the account
No. Please leave all propane appliances and equipment connected unless instructed otherwise by a licensed professional.
Please let us know if the property will be vacant after closing so we can note the account appropriately and discuss any service considerations.
If the tank is owned by the propane provider, it typically remains at the property to continue servicing the home.
If your new home is within our service area, we’d love the opportunity to continue serving you.
